In May 2020, we received a complaint email from an American importer, which stated that the bedding he sold on Amazon received a negative review from the buyer, because the buyer found a hole in the product after using it for two weeks, and asked for a replacement. This situation is
In international trade, when clients communicate orders with factories, factories need to provide samples to clients for approval. Both sides discuss to confirm the product details, including the product’s function, appearance and process. Finally, factories use the correct materials according to the results of the discussion to reproduce a sample as a reference for mass production. At the same time, they have the client’s signature to prove the accuracy of the sample. This is the process
On August 13th,2020,we received an email inquiry.This is a retailer from England,mainly engaged in decorations and handicrafts.This time,a batch of party decoration balloons were purchased in Xiamen,Fujian Province and the client required full inspection.However,since the third-party inspection has not been used before,he asks us to inform the inspection process and then will consider whether to accept the inspection service.From the client’s point of view,he is hesitant to check the effectiveness of the service and needs to pay an extra inspection fee,so he
As the world’s factory, China has the most complete industrial chain, raw material supply and labor force in the world. Although the Chinese government has been encouraging industrial upgrading and industrial transformation in recent years, from low-profit labor-intensive and resource-intensive industries to more value-added, environment-friendly and technology-intensive industries, due to the low quality of China’s labor force, the large number of employed people, and the influence of various uncertain factors, the former industry is still the most important part of China’s manufacturing.
The supply
If an importer sets up a purchasing office in China, that shows the importer hopes to better manage the supply chain in China. However, most importers are not aware of the complexity and difficulty of supply chain management. They simply think that everything will be fine if an office manager is recruited. They are totally unaware that if the functions of the purchasing office are not planned and positioned properly, the establishment of the purchasing office in China will eventually
