Title: Dissatisfaction with Product Appearance among Online Consumers and Its Impact on E-commerce Sellers
Abstract: With the development of e-commerce, online shopping has become a part of daily life. The appearance of a product, as the first impression for consumers, has a significant impact on their purchasing intentions. This article explores situations where consumers are dissatisfied with the appearance of a product, ways they express their dissatisfaction, and the importance of product appearance for e-commerce sellers. The article discusses the issue from a product quality perspective, aiming to raise awareness … Read the rest